Plumbing Emergency and what to do

If you do have a plumbing emergency and your plumbing has sprung a leak, the first thing you should do is to try and turn off the water supply. Most stop cocks are located in the kitchen below the sink. This is where the cold water comes into your home. To turn it off you will need to find a spanner that fits and turns the stop cock in a clockwise direction until the flow of water stops. Then call us. If you cannot turn it off yourself , phone us and tell us. We will be there on your doorstep as soon as we can, usually within an hour or two earlier if we can possibly can.